Questions to Ask Before Choosing a Duct Cleaning Provider


If you’re thinking of getting duct cleaning in Melbourne done soon, you’ll need to know how to choose a provider. It can seem overwhelming when a simple online search for “duct cleaning in Melbourne” comes up with so many results. How do you know which company to choose? To help reduce stress, it’s a good idea come up with a shopping list of criteria, as well as questions based on that criteria. That way, when you talk with a duct cleaning company, you’ll know exactly what questions to ask to find out if they’re the right provider for you. In this article, we share a few good questions you might like to start off with when choosing a company for duct cleaning in Melbourne.

 What is Your Experience of Duct Cleaning in Melbourne?

The first thing you should ask is how much experience the company has when it comes to duct cleaning in Melbourne. You want to ensure you’re not about to do business with a fly-by-night company that’s too early in its infancy to know what it’s doing. Companies that haven’t been around very long can be disorganised, have poor communication channels or hire inexperienced workers. When a company for duct cleaning in Melbourne has been running successfully for at least 10 years, you can be sure that they have a winning formula as a business, which means you’ll be more likely to have a better customer experience compared to a younger company that might still be finding its feet. 

How Well Trained Are Your Workers?

When it comes to duct cleaning in Melbourne, what you’re really paying for is expertise in a certain area to fix the problem of contaminants in your ducts. The workers employed by a company need to have sufficient and relevant on the job or professional training to do the best job possible when cleaning ducts. If the workers aren’t well trained, during the course of attempting duct cleaning in Melbourne they may introduce contaminants into your home or even cause damage to your ducts that costs you money. All of this is preventable when you hire a company for duct cleaning that properly trains their workers to a high standard. 

What is the Cost of Your Service for Duct Cleaning in Melbourne

When interviewing potential providers for duct cleaning in Melbourne, ensure that you ask about the cost. Once you’ve talked to a few different providers, this should give you an overview of cost in the industry. When you make a cost enquiry, make sure you also ask what the scope of the job is. The scope of a job can drastically alter the value of the service. Some more expensive providers may offer many additional services rolled into one, while a cheaper provider may just do the bare minimum. Be clear on the scope of service you want and the price you’re willing to pay for it to ensure you don’t get ripped off.